Head of Small Business Card

Company: Us Bank
Location: Minneapolis
Posted on: April 20, 2025

Job Description:

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.Job DescriptionWith its very strong enterprise focus on Consumer and Small Business Payments, U.S. Bank is committed to growing the Small Business segment of our Consumer and Small Business Card portfolio by hiring a senior leader to build and lead this business into the future. This role will report to the head of Bank Brand and Small Business and will be a key member of the Payments- Consumer and Small Business leadership team. This individual will be responsible for bringing together our Product, Relationship and Technology capabilities to grow and serve clients in an integrated, holistic manner.The Head of Small Business Card will be responsible for managing, growing, and deepening our overall business card portfolio and our client relationships. The successful candidate will collaborate closely with the company's leadership team and applicable business partners to build and deepen client relationships and bring the best of U.S. Bank to our small business customers and prospects. Key business responsibilities include managing the overall P&L of the business, driving sales and relationship management, developing the multi-year strategy, managing current products and new product innovation, risk management, and vendor oversight. Importantly, this leader will closely partner with U.S. Bank's Head of Small Business Banking segment to ensure an integrated, interconnected approach to growing the franchise.The successful candidate will collaborate closely with the leadership team to establish the vision, strategy, and execution for U.S. Bank's Small Business card organization in delivering best-in-class products, digital capabilities, client and teammate experiences, drive a culture of inclusivity and accountability, and engage and motivate the platform through a large, transformative journey. The right candidate will ensure U.S. Bank's culture is at the forefront of the transformative journey with a strong emphasis on the bank's values and culture while maintaining a focus on achieving superior business results.KEY RESPONSIBILITIES

• Develop and Drive Strategy: This leader is responsible for developing and driving the Small Business Card strategy in partnership with the broader leadership team within PCS and other top layers of the organization.
• Drive Profitable Growth: Develop and execute a winning growth strategy for our Small Business Card portfolio. Identify opportunities and gaps and provide a roadmap for the future for competitive market differentiation which delivers sustainable scale and increased market share.
• Provide leadership: Lead, motivate, and inspire a diverse, cross functional employee population to fulfill the strategic objectives of the business. Attract, retain, and develop a high performing team, committed to achieving success. Develop a pipeline of future talent within the business, and source external top talent as the business continues to expand.
• Interconnected Growth: Be a champion of driving our interconnected business model by working closely with key strategic business partners to drive new client acquisition and depth across our client set.
• Develop Differentiated Customer Experiences: Build and lead a culture of service and growth with existing and new customers, integrating U.S. Bank as a key, trusted partner in their overall business operation.
• Manage ethics and compliance: Actively ensure compliance with all U.S. Bancorp policies and procedures such as Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, etc. Operate the business in accordance with U.S. Bank's risk appetite and risk management parameters. Identify, understand, and communicate all material risks. Mitigate risk by meeting policy, procedure, and governance standards.TALENT PROFILE/ KEY SKILLS

• 10+ years' experience of progressive leadership delivering measurable outcomes and driving change through organizationally effective governance.
• 10+ years' experience in the Consumer or Payments space within a financial services organization of similar size and scale or FinTech organization, direct issuing / credit card experience preferred.
• Demonstrated Small Business leadership experience and a deep knowledge of both the role Small Business plays in the broader economic environment and the larger payments landscape.
• Experience leading large, multi-faceted transformation projects in the payments, consumer or small business banking areas with a track record of effective execution and superior results.
• Proven leadership and judgment to be able to hire, develop, and retain diverse and effective leaders who lead through change.
• Strategic planning experience: critical thinking, problem-solving, and decision-making skills to facilitate growth and a proactive approach to business challenges.
• Executive presence, proven ability to champion change across a large organization, and demonstrated experience directly and indirectly influencing senior-level management and key stakeholders.
• Ability to communicate vision and inspire teams to achieve business results.
• Pragmatic and innovative thinker and results-oriented leader driven by business opportunity and internal/external client expectations. Partners with others to promote the internal/external client experience. Open to feedback and shift in direction.
• Knowledgeable of changing market conditions, operational and technological trends, evolving business practices, and regulatory expectations, and engages others to develop possible future policies, practices, and approaches to address these developments.
• Uses rigorous logic and methods to analyze numerous options, solve difficult problems and develop effective solutions for the long-term platform development; handles complex concepts comfortably.
• Strong business and financial acumen with a proven record of strategic planning, innovation, change management, and budget and resource management.
• Drives for results - shows urgency and takes initiative, doesn't let problem situations linger, and ensures service excellence and efficiency objectives are met.
• Executes through the team - manages to high standards, empowers others, and holds them accountable while actively engaging and inspiring them at the same time.
• Strong partnering and relationship management skills, including the ability to build long-term roadmaps for success, respond appropriately to changes in conditions, constructively resolve problems, align competing interests, and build consensus around strategies for success across multiple functional areas, working together on a common deliverable.
• Utilizes strong negotiation and influencing skills to align interests across diverse constituencies, including suppliers, internal business partners, and regulators.LEADERSHIP CAPABILITIES
  • Builds Teams and Talent: Embraces developing talent; builds and develops teams; strengthens organizational capabilities via talent.
  • Drives for Results: Drives execution, continuously improves the core, and reallocates resources at pace.
  • Disrupts & Challenges: Creates possibilities from new and innovative thinking; generates disruptive change; leads change.
  • Leads Innovation: Encourages innovative thought; challenges the status quo; scales and invests in new ideas.
  • Drives Vision and Purpose: Paints a compelling picture of the vision and strategy that motivates others to action.If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our .Benefits:Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
    • Healthcare (medical, dental, vision)
    • Basic term and optional term life insurance
    • Short-term and long-term disability
    • Pregnancy disability and parental leave
    • 401(k) and employer-funded retirement plan
    • Paid vacation (from two to five weeks depending on salary grade and tenure)
    • Up to 11 paid holiday opportunities
    • Adoption assistance
    • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by lawU.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.E-VerifyU.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the .U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
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Keywords: Us Bank, Lakeville , Head of Small Business Card, Other , Minneapolis, Minnesota