Customer Service Representative
Company: Ultimate
Location: Lakeville
Posted on: January 12, 2021
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Job Description:
Seeking a dynamic Customer Service Coordinator who is passionate
about providing great client service!* Effectively manage 25-30
incoming calls & 30 + emails per day.* Provide accurate, valid and
complete information to our customers. Customer inquiries will be
regarding background check turnaround times, assisting customers
with interpreting background check results, password resets,
processing invoice payments, high-level tech support.* Transfer
data from the order document into the internal applications
system.* Handle complaints, provide appropriate solutions and
alternatives within the time limits and follow up to ensure
resolution.* Keep records of customer interactions, process
customer accounts and file documents.* Provide administrative
support to 3 internal departments.* This is all business to
business customer interactions. Little to no escalated calls. Very
professional customer interactions!* $17/hr.* Schedule: 8 AM - 5 PM
Monday - FridayWe are an equal opportunity employer and make hiring
decisions based on merit. Recruitment, hiring, training, and job
assignments are made without regard to race, color, national
origin, age, ancestry, religion, sex, sexual orientation, gender
identity, gender expression, marital status, disability, or any
other protected classification. We consider all qualified
applicants, including those with criminal histories, in a manner
consistent with state and local laws, including the City of Los
Angeles' Fair Chance Initiative for Hiring Ordinance.
Keywords: Ultimate, Lakeville , Customer Service Representative, Other , Lakeville, Minnesota
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