IT Administrator - B2B Portal

Company: Hearth & Home Technologies
Location: Lakeville
Posted on: October 13, 2020

Job Description:

Job Description I.T. Administrator - B2B Portal Every professional wants to work for an industry leader. Now is your chance as Hearth & Home Technologies is hiring an I.T. Administrator for our B2B portal in Lakeville, MN. A career at Hearth & Home Technologies puts you in the position of working with the most popular brands in the industry, and having an impact on a product that people love. The hearth is the center of the home and family life. Hearth & Home Technologies provides careers that fuel your professional growth. You've already reached an impressive level of success in your career, and now is the time to capitalize on all of your skills in a rewarding career without limits. The team you work with will be highly skilled and trained. The products and company you represent are best-in-class. You will: * Support the myhht.com B2B portal * Be responsible supporting day-to-day operations of myhht.com, the portal built on the Salesforce CRM platform (myhht and Salesforce CRM are key tools for our internal and external customers). * Support the Salesforce B2B Portal (myhht.com) via phone, email and virtual screen-sharing assistance within standard business response time. This includes administering: * Security access to myhht.com * Leads management system * Product registration system * Claims system (marketing and warranty) * Support our Salesforce CRM Application including * Notifying internal departments of any related changes * Sales dashboards and reporting * New product forecasting and reporting The skills you will need to succeed in this role are: * Understanding of Salesforce (SFDC) * Excellent verbal and written communication skills * Fluency in Microsoft Office Suite * Time management and ability to handle urgent interruptions with poise and professionalism * Ability to present technical and non-technical information to business sponsors, I.T. members and management in a clear and concise manner * Ability to embrace new technology, applications and solutions * Ability to work under minimal supervision * High regard for safety and quality * Ability to travel occasionally Preferred Education & Experience include: * 1-year experience with Salesforce.com * 2 years experience or exposure to CRM/help desk technologies * 2 years technical support for web-based applications * 1-year experience with process analysis, ideally with experience in developing and documenting process flow, roles and responsibilities. * Related B.S. or B.A. college degree or equivalent work experience. About Working for Hearth & Home Technologies Take ownership of your career with a job that ignites your passions and rewards your hard work. At Hearth & Home Technologies, you will have the opportunity to Burn Brighter working with a supportive team developing industry-leading hearth products. Hearth & Home Technologies is an operating division of HNI Corporation (NYSE: HNI). We design, manufacture and distribute a wide variety of gas, electric, wood and biomass burning fireplaces, inserts, stoves and accessories. Lakeville, Minnesota is our home, but we have locations throughout the United States. As we continue expanding our operations, we're looking for leaders who are confident in what they do, but open to learning from others. Hardworking professionals who take pride in their company as much as their work. Are you ready to drive meaningful change to our business, to learn through challenging work experiences and to act like an owner? Take the next step in your sales career by selling a product people love from the position of being the industry leader. Get started: * Apply today for this position or * This position isn't what you are looking for? Keep in touch with us and our opportunities by: * Joining our Talent Community * Following us on Facebook and Twitter

Keywords: Hearth & Home Technologies, Lakeville , IT Administrator - B2B Portal, Other , Lakeville, Minnesota