Senior Field Technician

Company: Advance Wireless Comunications
Location: Lakeville
Posted on: September 6, 2020

Job Description:

ADVANCED WIRELESS COMMUNICATIONS is currently seeking qualified and experienced Two-way Radio Technicians to repair, align and maintain our two way radio communication systems. As a Senior Field Technician you will be responsible for the installation of Distributed Antenna Systems (DAS) and associated infrastructure trouble-shooting, programming, and repairing of all tiers of AWC proprietary and Kenwood radios and other manufacturers radio products on a system level These products will include portables, mobiles, repeaters, combiners, antennas and network infrastructure. As part of being a senior technician you will also be responsible for leading installations on projects and being able to help assist with service issues in the field. You will also be responsible for training new and current technicians on AWC products and installation procedures. In this role you will also help and assist with service manager on upcoming projects and as well be the onsite project manager. RESPONSIBILITIES Install, test, repair and maintain DAS, repeaters, combiners and proprietary infrastructure for a variety of customers in the retail and long-term care industry. Follow test procedures, schematics and other instructions and troubleshoots to the component level (analog and digital circuitry) with the use of instrumentation and test aids. Interfaces with Production, Quality Control and Engineering on recurring andor workmanship problems, to make suggestions on component or design changes and for training on newly released products. Repairs andor replaces the respective components when required Interfaces with vendors on troubleshooting of other OEM radio products. Fills out repair report with a detailed failure analysis, and noting correct assemblymodel numbers, physical damage, cosmetic defects, functional defects, components replaced. Notifies manager when not meeting scheduled target dates. Reports directly to the Service and Installation Manager on the completion of service reports. Supports and leads on the training of current and new technicians. Create training document procedures and install procedures. This would also include conducting the training as well. Collaborates with Sales on loanerdemo products to be programmed for potential customers andor returned from the field. Test equipment experience, utilization and maintenance required. When not traveling or installing equipment, assisting with the bench technicians with radio repairs and testing. QUALIFICATIONS DAS experiences preferred and experience maintaining and repairing two-way communications equipment is required. AS degree in Engineering or related field or equivalent certification plus 3 years of experience preferred. Military specialties in engineering or communications are encouraged to apply. Extensive troubleshooting experience to the component level, including both analog and digital circuitry. Experience with pulling cable and terminating connectors required Able to troubleshoot Kenwood, Vertex, Motorola radio products and the ability to interpret schematics, block diagrams and wiring diagrams. Candidates must have experience meeting daily production goals in a fast-paced environment. Previous employment with Two-Way radio dealers, Public Safety repair shops and other manufacturers is a plus. Holds a Power Limited Licenses (PLT) Certifications on a variety of OEM radio equipment models preferred. Proficient in using service monitors, spectrum analyzer, watt meters, frequency generator, frequency counter, digital multimeter etc.). Must be customer service oriented. Background checks are part of our hiring process Valid driver s license

Keywords: Advance Wireless Comunications, Lakeville , Senior Field Technician, IT / Software / Systems , Lakeville, Minnesota