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Operations Manager

Company: Fleet Farm
Location: Lakeville
Posted on: May 28, 2023

Job Description:

Do you have a passion for leading others? - Do you have a forward-thinking mindset and have the drive to bring your team to the next level? - Are you process oriented and always looking for continuous improvement opportunities? - If so, this opportunity may be for you! The Operations Manager is responsible for providing leadership in the following key store operational areas: Store P&L, Front End Operations, Convenience Store / Gas Operations, Facilities, Scheduling / Labor Management, Pricing / Inventory Coordination, Reset/Project Coordination, Loss Prevention.

  • Teach, train, coach and mentor their team in order to develop consistent and best in class execution and customer Service. -
  • Oversee the development and execution of individual development plans for each of their direct and indirect reports.
  • Ensure that all areas are staffed according to budget and maximized for customer needs. - In conjunction with the HR & Training Manager, hire, train, develop, and manage the performance of all Team Members.
  • Responsible for monitoring store wage and expense control programs.
  • In conjunction with the General Manager and HR & Training Manager identify wage and expense budget variances and take corrective action where necessary.
  • Responsible for oversight of all cash management policies, procedures and practices.
  • Responsible for the implementation, audit and administration of the Fleet Rewards Visa, Store Credit Card, and Loyalty Program.
  • Provide as needed guidance and oversight for Customer related issues.
  • In conjunction with the Loss Prevention Lead, oversee all efforts to reduce shrink activity through education, awareness and compliance. Education/Experience:
  • Bachelor's Degree in Business, Marketing or related field or equivalent relevant experience
  • 5+ years of retail management experience within a Big Box retailer preferred.
  • Proven ability to lead, coach and build relationships in an environment of fast c
  • Must be able to direct and motivate a diverse population that includes full- time and part-time team members.
  • Demonstrated ability to act decisively in implementing solutions, plan work, monitor toward goals, and respond to change.
  • Proven ability to lead, coach and build relationships in an environment of fast change.
  • The ability to work a flexible schedule to meet the needs of the business including early mornings, evenings, weekends, holidays and the occasional overnight is required.

Keywords: Fleet Farm, Lakeville , Operations Manager, Executive , Lakeville, Minnesota

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